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Privacy Policy

Our updated privacy policy

Effective: May 2021

Hook and Hatton Ltd is committed to protecting and respecting your privacy in accordance with the requirements of the General Data Protection Regulation (GDPR).
This webpage tells you the data protection and privacy practices for, specifically:

  • What personally identifiable information is collected
  • Which organisation is collecting this information
  • How this information is used
  • Our policy on sharing this information
  • How we protect your information
  • How you can correct any inaccuracies in this information

Plain English Summary

We take your privacy very seriously.
Children (under 18s) should not submit any personal information to

The website does not actively track you as an individual. However, if you download our client software (MT Gateway) or our plug-ins, those programs will transmit your IP address to our servers each time you use them for the sole purpose of licence verification.

Should you send us an email via the contact form, your name, email address and message will be emailed to us. This information is kept private. We will store this information within our own email system so that we are able to respond to you. When your licence to use the software expires we will remove your data from our database after 30 days unless you renew the licence.

Should you comment on a blog post or web page on this site, then your name, email address, IP address and message will be stored in our website database (as you would expect). This makes your name, website address and comment (but not your email address) viewable by the general public on the website.

When you purchase any “downloadable” from our store your payment details will be sent to our payment gateway – – who are responsible for their protection and secure handling.

The website does use some cookies when you browse this website. These are used to ensure proper running of this website, and also to help us improve your experience when browsing.

We do not share your personal information or email address with third parties other than

Protection of your information

Hook and Hatton Ltd uses its best endeavours to safeguard the confidentiality of your personally identifiable information but we do not use encryption (such as SSL) or firewalls to further protect the information as it travels across the Internet. We do not believe that the personal information we collect warrants this level of security. It is important to be aware that there is no such thing as “perfect internet security”.

How to correct inaccurate information

Once posted, you cannot change or remove any comments you have submitted on our website pages and/or posts. However, if you would like to have this information removed please contact us and we will do this for you.

On request we will remove all publicly-facing information concerning you from our website.

How to contact us

Please use the contact form on this site to contact us.

Changes to the Privacy Policy

From time to time we may update this Privacy Policy in line with website changes that may affect the personal information we gather about you. It is assumed that you accept such changes if you continue to use the site and services. If you do not accept such changes then you should stop using’s website and services, and contact us (details above) if you would like any information removed.

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